We aim to provide a medical service that is sensitive to the needs of different cultures.
We hope to, with your input, gain a better understanding of these sensitivities.
If you feel that there are ways we could better relate to you and your culture then please let us know, it is largely through your input that we can better understand specific cultural needs.
In this instance, you can ask to talk (in private if you wish) to a member of our team. We also have a suggestions box on the front counter at reception or contact us by email, phone or by sending us a letter.
Email us: firstname.lastname@example.org
Phone: 03 547 7488
Address: Stoke Medical Centre
PO Box 2206
470 Main Road Stoke
Your rights under the Code of Health and Disability Services Consumer Rights applies to all our services. Under this Code you have a right to:
- Fair Treatment
- Dignity and Independence
- Proper Standards
- It's Your Decision
- Teaching and Research
For further information on these rights please see their website on www.hdc.org.nz